We ship with DHL to ensure that your order arrives as quickly as possible. Exact shipping times vary depending on location. Normally, the DOXAFER® Isofix arrives within 1-2 business days. Please note, however, that shipping times may be slightly longer during special promotions or peak seasons.

Our shipping costs are made up of several individual items:

1.) Assembly of the box
2.) Assembling the cardboard packaging
3.) Careful packaging
4.) Preparing for shipment and dispatching

For smaller boxes, the shipping process takes an average of 27 minutes. For us, this means approx. EUR 13.00 in wages and ancillary wage costs (we pay our employees significantly above the minimum wage so that they can provide well for their families), plus EUR 9.00 in material costs and EUR 8.50 in shipping fees.

The boxes count as bulky goods. You pay EUR 29.99 per box, but shipping actually costs us up to EUR 55.00 per DOXAFER®. Why? It's simple: We deliver the DOXAFER® to you completely pre-assembled! You don't have to assemble anything – just attach the Isofix bracket, and you're ready to go.

The actual shipping costs are therefore over EUR 30 for sizes XS and S, and over EUR 50 from size M. We cover the part above EUR 29.99 so that you receive a DOXAFER® that is immediately ready for use! Accessories ship free when ordered together with a DOXAFER® box, otherwise for EUR 6.99.

Shipping for a DOXAFER® box costs €29.99 (DHL) per box. Accessories ship free when ordered together with a DOXAFER® box, otherwise shipping costs €6.99. Shipping costs are calculated and displayed during the order process. We strive to make shipping costs as fair as possible and are continuously working to optimize them.

We currently deliver to Germany, Austria, Italy, France and the Netherlands.

Once your order has been shipped, you will receive a shipping confirmation by email with a tracking link that allows you to follow the status of your delivery. This enables you to monitor the delivery status of your order in real time and ensure that it arrives safely and on time.

You must cover the cost of returns yourself. Please ensure that items are returned in their original condition and packaging. Please keep your proof of postage until we can confirm receipt of the return. Thank you for your understanding! If you have any further questions, please do not hesitate to contact us.

If you have any further questions about shipping or need assistance, please do not hesitate to contact our customer service. We are happy to help you with all shipping-related matters.