We ship with DHL to ensure that your order arrives as quickly as possible. Exact shipping times vary depending on location. Normally, the DOXAFER® Isofix arrives within 1-2 business days. Please note, however, that shipping times may be slightly longer during special promotions or peak seasons.

Our shipping costs are made up of several individual items:

1.) Assembly of the box
2.) Assembling the cardboard packaging
3.) Careful packaging
4.) Preparing for shipment and dispatching

For smaller boxes, the shipping process takes an average of 27 minutes. For us, this means approx. EUR 13.00 in wages and ancillary wage costs (we pay our employees significantly above the minimum wage so that they can provide well for their families), plus EUR 9.00 in material costs and EUR 8.50 in shipping fees.

For boxes in sizes M and L, special shipping costs apply because they are considered bulky goods. You pay EUR 26.50 per package, but in fact, shipping costs us EUR 55.00 per DOXAFER®. Why? It's simple: We deliver the DOXAFER® to you completely pre-assembled! You don't have to assemble anything – just attach the Isofix bracket, and you're ready to go.

So, the shipping costs for sizes XXS, XS, and S are well over EUR 30. For size M and above, they are even over EUR 50, but we cover more than half so that you receive a DOXAFER® that is immediately ready for use!

Shipping costs are €19.99 for XS and S. From size M upwards, shipping costs €29.99. Shipping costs are calculated and displayed during the order process. We strive to make shipping costs as fair as possible and are continuously working to optimize them.

We deliver to Germany, Austria, Italy, France, and the Netherlands. Please note that for international orders, additional customs duties, taxes, or other charges may apply, which are levied by your country. These costs are beyond our control and must be borne by you. Therefore, please inform yourself about the applicable customs regulations in your country before placing an order.

Once your order has been shipped, you will receive a shipping confirmation by email with a tracking link that allows you to follow the status of your delivery. This enables you to monitor the delivery status of your order in real time and ensure that it arrives safely and on time.

You must cover the cost of returns yourself. Please ensure that items are returned in their original condition and packaging. Please keep your proof of postage until we can confirm receipt of the return. Thank you for your understanding! If you have any further questions, please do not hesitate to contact us.

If you have any further questions about shipping or need assistance, please do not hesitate to contact our customer service. We are happy to help you with all shipping-related matters.