Warranty & Complaints
How long is the warranty on DOXAFER®?
We provide a 2-year warranty from the date of purchase. We undertake to replace free of charge any parts of the appliance that become defective due to material or manufacturing faults within the warranty period. Returns should be made in the original packaging or equivalent packaging. The warranty expires in the event of improper handling or if interventions are carried out by third parties. Parts subject to normal wear and tear are excluded from the warranty.
How do I make a claim for my DOXAFER®?
In the event of a complaint, please contact info@doxafer.de, stating your order number. Our team will get in touch with you as quickly as possible to get your DOXAFER® back in working order.